Frequently Asked Question

Questions that are frequently asked by most customers.

General Questions

How do I purchase Wholesale?


You can purchase wholesale by clicking on purchase wholesale and we will respond within 30 minutes during business hours and assign a client manager to help with all your business needs.




Can I purchase retail?


Yes you can purcahse retail in-store.




What is the minimum i can use to purchase wholesale?


The minimum for wholesale purchase is 1 Dozen Per Item. (12pcs)





Shipping

What methods do you use to ship?


We use DHL, Tranex, Local Delivery Partners or pur delivery trucks. This will be based on the aggrement we have with the specific clients




Where do you ship to?


We ship to everywhere in Nigeria.




How quick are your shipments?


All order are recieved within 1-3 Business Days.





Payments

What payment methods do you use?


We accept all forms of debit cards and credit cards through paystack and bank transfers as well.




What are your account details?


Naira Account Name: Unique Cosmetics Ltd Account Number:1010566193 Bank: Zenith Bank Name Unique Cosmetics Ltd Account Number: 5080009445 Bank : Fidelity Bank Domicialry USD Accounts Name: Unique Cosmetics Ltd Account Number: 5071335718 Bank: Zenith Bank Name Unique Cosmetics Ltd Account Number: 5090087633 Bank : Fidelity Bank Link to our payment page: https://www.uniquecosmeticsng.com/makeapayment





Returns & Refunds

Are returns accepted?


Returns are only accepted if products have been damaged in transit.




How quickly are refunds processed?


Refunds are processed once we recieve the items back.